Terms of Service

Last updated: May 26, 2026

1. Agreement to Terms

By accessing our website and engaging our services, you agree to be bound by these Terms of Service. If you do not agree to all of these terms, you are prohibited from using our site and services and must discontinue use immediately.

2. Services & Scope

HKFramework Studio provides digital services including, but not limited to, web design and development, website maintenance, search engine optimization (SEO), mobile UI/UX design, and social media backend campaign execution. All services are performed according to the scopes outlined in the chosen service plan at the time of purchase.

3. Refunds, Payments & Timelines

We are committed to delivering exceptional quality on every project. Payments and projects are governed by the following operational clauses:

  • Refund Window: Full refunds are only eligible within 24 hours of purchase, provided that discovery sessions, research, or active design work have not yet commenced.
  • Timelines: Delivery schedules depend on scope. Barebones plans typically deliver within 1–3 business days, Essentials plans in 7 days, and Elevate/custom campaigns in 10–14 days. Timelines start from the official project kick-off call.
  • Subscriptions: Recurring services (SEO, Maintenance, Social Media) are billed monthly, quarterly, or semi-annually and can be cancelled at any time before the next billing cycle.

4. Intellectual Property Rights

Unless otherwise indicated, the website and final customized designs delivered to you are our proprietary property. Upon full and final payment of all invoices due to HKFramework Studio, the final frontend design, custom layout assets, and branding graphics belong to the client. Framework codebase structures, atomic CSS modules, and custom backend APIs remain the intellectual property of HKFramework Studio.

5. Limitation of Liability

Under no circumstances shall HKFramework Studio, its directors, or its employees be liable for any direct, indirect, consequential, or incidental damages, including but not limited to loss of profits, data loss, server downtime, search engine ranking shifts, or social platform policy changes resulting from the execution of our services.

6. Contact Information

If you have any questions or require clarification regarding our Terms of Service, please reach out to us at:

Email: contact@hkframework.studio