Privacy Policy

1. Introduction

At HKFramework Studio, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or complete our contact forms.

2. Information We Collect

We collect information that you voluntarily provide to us when you fill out our contact or booking forms on the website. This includes:

• Identity & Contact Info: Full name, company name, email address, phone number.
• Project Parameters: Project budget expectations, select services desired, and customized project context/details.

3. How We Use Your Information

We use the collected information solely to perform our services and improve your client experience. Specific uses include:

• Contacting you to discuss your project brief and timeline.
• Generating accurate quotes, custom plans, and commercial contracts.
• Providing active updates on project scope and hosting/domain set up.
• Fulfilling legal obligations, invoicing, and billing.

4. Sharing of Information

We do not sell, rent, or trade your personal data. We only share information with trusted third-party service providers that are essential to run our operations (e.g. secure SMTP servers for form delivery, Google Analytics for website traffic insights, and secure hosting/cloud backup systems).

5. Data Retention & Security

We implement industry-standard administrative, physical, and technical security protocols to protect your personal data. We store your contact records safely and retain them only for as long as necessary to fulfill the business relationship or legal record-keeping requirements.

6. Your Rights

Depending on your location, you may have the right to request access to the personal data we hold, ask for modifications, or request complete deletion of your records from our systems. To exercise these rights, please email us directly.

7. Contact Us

If you have any questions, feedback, or concerns regarding our privacy practices, please contact us:

Email: contact@hkframework.studio